Privacy Policy
Last updated: 16/08/2026
Homeful Properties Ltd (“Homeful Properties”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you contact us, use our website or interact with our social media advertising.
Information we collect
Depending on how you interact with us, we may collect:
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Your name
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Email address
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Telephone number
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Property address or location
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Information about your property, including property type and number of bedrooms
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Information you provide about your property requirements and objectives
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Any other information you choose to provide when contacting us
How we use your information
We may use your information to:
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Respond to your enquiries
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Assess whether your property may be suitable for our services
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Discuss potential property solutions with you
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Provide information about our services
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Communicate with you about your enquiry
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Improve our website, services and advertising
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Meet our legal and regulatory obligations
We will only use your personal information where we have a lawful basis to do so under applicable data protection law.
Meta and advertising
If you contact Homeful Properties through advertising on Meta platforms, including Facebook or Instagram, we may receive the information you provide through Meta's messaging or lead-generation tools.
We use this information to respond to your enquiry and assess whether we may be able to assist with your property.
Meta may also process your information in accordance with its own privacy policies.
How we protect your information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements.
Sharing your information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business, respond to enquiries or provide our services. Where we do so, we take reasonable steps to ensure your information is handled appropriately.
Your rights
Under applicable data protection law, you may have rights including to:
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Request access to the personal information we hold about you
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Ask us to correct inaccurate information
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Ask us to delete your information in certain circumstances
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
You can contact us to exercise these rights.
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
Contact us
Homeful Properties Ltd
Email: hello@homefulproperties.co.uk
Elevating property partnerships through reliable serviced accommodation solutions for landlords and agents in Hertfordshire and surrounding areas.
© 2026 Homeful Properties Ltd. All rights reserved.
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